PayPal recently ordered a customer to destroy the antique French violin he’d bought for $2500 in order to get his money back, instead of just having him send the merchandise back, reports Regretsy. Now the seller has lost the $2500 and the violin.

It turns out this policy is mentioned in PayPal’s terms of service:

I combed through and discovered more secret clauses in the PayPal ToS.

• “To settle a dispute, PayPal may require you to drown a bag of puppies. Please videotape the drowning, and hold the puppies’ little heads down in the water to force it into their lungs.”
• “From time to time, PayPal will require all customers to leave their homes and journey to a faraway town, where they must spin tales of deceit and defraud the local villagers before galavanting away on the mayor’s own horse.”
• “To handle a shipping mischarge, slice off the tip of your pinkie.”
• “Disputes over delivery times will be handled by armed melée combat.”
• “For customer service, vote for Rick Santorum.”